Orthopedic Front Desk Representative
2 days ago
A Front Desk Representative is responsible for ensuring the clinic meets the required standards to be successful. This includes HIPAA rules, OSHA rules, Compliance rules and regulations against fraud and abuse. Verifying surgical benefits, calculating estimated pre-collections, communicating patients of their financial responsibility, and verifying authorization and referral placement for multiple procedures.
Key Responsibilities- Ensure compliance with HIPAA, OSHA, and other regulatory requirements
- Verify surgical benefits and calculate estimated pre-collections
- Communicate with patients regarding financial responsibility
- Verify authorization and referral placement for multiple procedures
- Minimum of two years' experience in a healthcare setting
- Knowledge of medical office procedures
- Knowledge of computer systems and applications
- Knowledge of grammar, spelling, and punctuation
- Skills in operating business office machines
- Skills in answering the telephone in a professional manner
- Ability to read, understand, and follow oral and written instruction
- Ability to establish and maintain working relationships with patients, employees, and the public
- Competitive hourly rate
- Medical, dental, and vision insurance
- Generous PTO package and paid holidays
- Company-paid life insurance and long-term disability insurance
- Opportunities for internal training and development
- Annual stipend for continuing education in certain positions
- Retirement plan eligibility after one year of service with eligibility in company profit sharing
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