Customer Experience Representative

3 days ago


Middletown, Connecticut, United States The Cannabist Full time

About Our Team

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The Cannabist Company is a dynamic and fast-paced organization that values innovation, teamwork, and customer satisfaction. We are committed to creating a workplace culture that is inclusive, diverse, and supportive of our employees' growth and development.

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We are seeking a highly skilled and customer-centric Customer Experience Representative to join our team. As a representative, you will be responsible for ensuring that customers have an exceptional experience when interacting with our company.

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Responsibilities

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  • Provide exceptional customer service and support">
  • Address customer complaints and concerns in a timely and professional manner">
  • Develop and implement strategies to improve customer satisfaction">
  • Maintain accurate records and reports of customer interactions">
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Requirements

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  • A minimum of two years of customer service experience in a retail environment">
  • Strong communication and interpersonal skills">
  • Able to work in a fast-paced environment">
  • A passion for delivering exceptional customer experiences">
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Salary and Benefits

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We offer a competitive salary of $16/hour, paid holidays, vacation time, and a comprehensive benefits package, including health insurance, dental, vision, and life insurance.



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