Customer Service Representative

1 day ago


Middletown, Connecticut, United States Valvoline Instant Oil Change Full time
Transform Your Career with Valvoline Instant Oil Change

Miami Oil Company, a leading franchisee of Valvoline Instant Oil ChangeSM (VIOC), is seeking a motivated Customer Service Advisor to join our team. As a valued member, you will have the opportunity to work in a dynamic environment that prioritizes safety, customer satisfaction, and employee growth.

About the Role

This full-time position offers a competitive salary of $40,000 - $60,000 per year, depending on experience, and includes benefits such as paid time off, holidays, and opportunities for advancement. Our award-winning training program ensures that you receive the skills and knowledge necessary to excel in this role.

Key Responsibilities

As a Customer Service Advisor, you will be responsible for delivering exceptional customer experiences, providing product information, and ensuring that customers are satisfied with their oil change services. Key tasks include:
  • Welcoming customers with a warm and friendly greeting
  • Presenting oil change options and additional services based on manufacturer recommendations
  • Evaluating customers' needs and working efficiently to meet their requirements
  • Providing hands-on assistance under the hood as needed

Requirements and Qualifications

To succeed in this role, you must possess excellent interpersonal, oral communication skills, and be comfortable interacting with people face-to-face. You should also be friendly, eager to learn, and able to lift up to 50 pounds. Additionally, you must be willing to work in a fast-paced environment and provide exceptional customer service at all times.

Benefits

In addition to the competitive salary, this role offers a range of benefits, including paid time off, holidays, and opportunities for advancement. We promote from within, so there are plenty of opportunities for career growth and development. Join our team and discover a rewarding career with Valvoline Instant Oil Change.

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