Customer Service Ambassador
5 days ago
Job Summary: Focus of Georgia, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our client's support staff, you will be responsible for providing exceptional customer service and support to clients in the Atlanta area.
Key Responsibilities:
- Provide timely and effective customer service to clients via phone, email, and chat
- Respond to customer inquiries and resolve issues in a professional and courteous manner
- Work collaboratively with internal teams to resolve customer complaints and issues
- Meet or exceed customer satisfaction targets and key performance indicators
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience in a retail or call center environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet productivity standards
What We Offer:
- Competitive hourly pay rate of $16.00
- Monday - Friday schedule with 8 AM - 4:30 PM hours
- Opportunities for professional growth and development
About Focus of Georgia, Inc.:
We are a leading provider of customer service solutions to businesses in the Atlanta area. Our team is dedicated to delivering exceptional service and support to our clients and their customers.
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