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Customer Service Ambassador

2 months ago

Atlanta, Georgia, United States Trulite Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Ambassador to join our team at Trulite. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process and verify customer orders, ensuring accuracy and attention to detail.
  • Develop and maintain strong relationships with customers, providing personalized support and solutions.
  • Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction.
  • Stay up-to-date on product knowledge and company policies to provide informed support to customers.
Requirements
  • Proven experience in customer service, with a strong track record of providing exceptional service.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions.
  • Proficient in Microsoft Office and other relevant software applications.
  • Associate's degree or equivalent experience preferred.
What We Offer

At Trulite, we offer a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) employer match and short/long-term disability coverage. We also offer opportunities for professional growth and development, as well as a collaborative and supportive work environment.