Customer Service Ambassador

2 months ago


Atlanta, Georgia, United States Focus of Georgia, Inc. Full time

About Focus of Georgia, Inc.

We are seeking a highly skilled Customer Service Representative to join our team in the Atlanta area. As a representative of our company, you will be the face of our organization, providing exceptional customer service to our clients.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Meet or exceed performance metrics and productivity standards

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience in a call center or retail environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet productivity standards

What We Offer:

  • Competitive hourly pay rate of $16.00
  • Monday - Friday schedule with 8 AM - 4:30 PM hours
  • Opportunities for professional growth and development


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