Desktop Support Engineer

4 weeks ago


Reston, Virginia, United States Agile Resources, Inc. Full time

Job Title: Desktop Support Specialist

Salary Range: $24 - $30 per hour

Benefits Package: Medical, Dental, Vision, 401k, and more

Location: Austin, TX

Our client, a leader in their industry, is seeking a part-time Desktop Support Specialist to join their team in North Austin, Texas.

Key Responsibilities:

  • Provide technical support for desktop hardware and software
  • Assist with onboarding and preparing equipment for new hires
  • Manage and resolve tickets using ServiceNow or similar systems
  • Collaborate with the IT team to ensure seamless support
  • Stay up-to-date with industry trends and best practices

Requirements:

  • 1 or more years of experience in a Desktop Support role
  • Experience with Dell, HP, Lenovo, Apple, or other similar hardware
  • Relevant certifications, such as CompTia A+, are a plus

Keywords: HARDWARE, IT, SUPPORT, ACTIVE DIRECTORY, HELPDESK, DESKTOP, TICKETING, MICROSOFT, WINDOWS, GOOGLE, CHROME, TRIAGE, IT SUPPORT, CLIENT SUPPORT, COMPTIA, SECURITY+



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