Desktop Support Specialist
3 weeks ago
Job Title: Desktop Support Technician
Location: Casper, Wyoming
Compensation: $30-$40 hourly DOE
Shift: 6:30 AM- 3:00 PM
Epic Placements has a great opportunity for a Desktop Support Technician to join our team in Casper, Wyoming. As a Desktop Support Technician, you will be assisting 200 users with a wide range of technical support needs at the main office and providing support to remote locations as needed.
Job Responsibilities:
- Identify, log, and resolve technical problems with software applications and computer hardware.
- Set up and manage user accounts and permissions to ensure secure access to the network.
- Maintain and update computer inventory and equipment.
- Resolve issues on LAN, VoIP telephone, and AV systems connections.
- Coordinate with vendors to resolve technical problems with desktop computing equipment and software.
- Assess functional needs to regulate system purchase specifications.
- Resolve hardware and network connectivity issues.
- Validate and approve VPN access for all remote users.
- Support in testing and deployment of new applications and systems.
- Train and guide staff in acceptable hardware and software usage.
Requirements:
- Windows Desktop Operating System
- Active Directory
- DNS, DHCP
- Microsoft Windows Server
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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