Senior Desktop/Systems Engineer
4 weeks ago
Job Title: Senior Desktop/Systems Engineer
Location: Austin, TX (2 days remote, 3 on-site)
Reports to: IT Manager
Job Summary:
We are seeking a skilled Senior Desktop/Systems Engineer with expertise in managing and supporting thin client environments, specifically with HP and Dell technologies. The ideal candidate will have a strong background in desktop support, system configuration, and network management.
Key Responsibilities:
- Thin Client Management:
- Configure, deploy, and maintain HP and Dell thin clients.
- Troubleshoot and resolve issues related to thin client hardware and software.
- User Support:
- Provide technical support to end-users for thin client setups and applications.
- Assist with onboarding new users and provide training on thin client usage.
- System Administration:
- Monitor system performance and implement optimizations for thin client environments.
- Manage software installations, updates, and patching for thin clients.
- Networking:
- Collaborate with network teams to ensure reliable connectivity for thin client devices.
- Diagnose and resolve network-related issues affecting thin clients.
- Documentation:
- Maintain accurate documentation of configurations, procedures, and troubleshooting guides.
- Create user manuals and guides for thin client operations.
- Collaboration:
- Work closely with cross-functional teams to support various IT projects and initiatives.
- Participate in system upgrades and migrations as needed.
Requirements:
The ideal candidate will have a strong background in desktop support, system configuration, and network management, with expertise in managing and supporting thin client environments.
What We Offer:
Addison Group offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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