Senior Desktop/Systems Engineer

3 days ago


Reston, Virginia, United States Addison Group Full time

Job Title: Senior Desktop/Systems Engineer

Location: Austin, TX (2 days remote, 3 on-site)

Reports to: IT Manager

Job Summary:

We are seeking a skilled Senior Desktop/Systems Engineer with expertise in managing and supporting thin client environments, specifically with HP and Dell technologies. The ideal candidate will have a strong background in desktop support, system configuration, and network management.

Key Responsibilities:

  • Thin Client Management:
    • Configure, deploy, and maintain HP and Dell thin clients.
    • Troubleshoot and resolve issues related to thin client hardware and software.
  • User Support:
    • Provide technical support to end-users for thin client setups and applications.
    • Assist with onboarding new users and provide training on thin client usage.
  • System Administration:
    • Monitor system performance and implement optimizations for thin client environments.
    • Manage software installations, updates, and patching for thin clients.
  • Networking:
    • Collaborate with network teams to ensure reliable connectivity for thin client devices.
    • Diagnose and resolve network-related issues affecting thin clients.
  • Documentation:
    • Maintain accurate documentation of configurations, procedures, and troubleshooting guides.
    • Create user manuals and guides for thin client operations.
  • Collaboration:
    • Work closely with cross-functional teams to support various IT projects and initiatives.
    • Participate in system upgrades and migrations as needed.

Requirements:

The ideal candidate will have a strong background in desktop support, system configuration, and network management, with expertise in managing and supporting thin client environments.

What We Offer:

Addison Group offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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