Retail Customer Experience Supervisor

2 days ago


Indianapolis, Indiana, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Experience Supervisor to join our team at Marshalls. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.

Key Responsibilities
  • Lead by example, demonstrating outstanding customer service and promoting a positive store environment
  • Oversee a team of Associates, providing guidance, training, and coaching to ensure excellent customer service and sales results
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase loyalty program participation
  • Collaborate with management to achieve store goals, including sales targets, customer service metrics, and operational objectives
  • Ensure compliance with company policies, procedures, and labor laws
  • Participate in training and development programs to enhance skills and knowledge
Requirements
  • 1 year retail experience and 6 months of leadership experience
  • Strong communication, organizational, and leadership skills
  • Ability to work flexible hours, including nights and weekends
  • Capable of multi-tasking and prioritizing tasks effectively
  • Team player with a positive attitude and strong work ethic
Benefits

Marshalls offers a competitive compensation package, including a starting pay range of $13.00 to $13.50 per hour. We also provide a range of benefits, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



  • Indianapolis, Indiana, United States TJ Maxx Full time

    Job Title: Retail Customer Service SupervisorAt TJ Maxx, we're looking for a Retail Customer Service Supervisor to join our team. As a key member of our store operations team, you'll be responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store.Key Responsibilities:Create a positive internal and...


  • Indianapolis, Indiana, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly skilled and motivated Retail Customer Service Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.Key ResponsibilitiesLead by example, demonstrating outstanding...


  • Indianapolis, Indiana, United States Marshalls Full time

    Customer Experience Supervisor at MarshallsAs a Customer Experience Supervisor at Marshalls, you will be responsible for creating a positive internal and external customer experience. This includes training and coaching associates on personalizing the customer experience while promoting loyalty programs.Key responsibilities include:Assigning registers and...


  • Indianapolis, Indiana, United States Yoga Democracy Full time

    Position OverviewYoga Democracy is on the lookout for a Retail Boutique Supervisor to lead the establishment and ongoing success of our latest retail outlet. This role is crucial for ensuring a seamless shopping experience for our customers.Key Responsibilities:Welcome customers and evaluate their needsProvide detailed information about products and...


  • Indianapolis, Indiana, United States Fabletics Full time

    About the RoleFabletics is seeking a highly motivated and customer-focused Part-Time Store Associate to join our team at The Fashion Mall at Keystone in Indianapolis, IN.Key ResponsibilitiesProvide exceptional customer service and create a best-in-class retail store experience.Utilize cutting-edge technology to enable seamless shopping between our website...


  • Indianapolis, Indiana, United States Vuori Full time

    Position Overview - Retail Sales Floor Supervisor at VuoriThe Retail Sales Floor Supervisor at Vuori plays a pivotal role in guiding the retail sales team, embodying the brand's values while engaging with customers through extensive product knowledge and a positive demeanor. This position is essential in upholding Vuori's retail standards and delivering...


  • Indianapolis, Indiana, United States Vuori Full time

    Job Overview - Retail Sales Floor Supervisor at VuoriThe Retail Sales Floor Supervisor at Vuori plays a pivotal role in guiding the retail sales team by exemplifying outstanding customer engagement and embodying Vuori's brand ethos through comprehensive product knowledge and a positive demeanor. This position is essential in upholding Vuori's retail...


  • Indianapolis, Indiana, United States Vuori Full time

    Job Overview - Retail Sales Floor Supervisor at VuoriThe Retail Sales Floor Supervisor at Vuori plays a pivotal role in guiding the retail sales team by setting a strong example, engaging with customers to convey Vuori's brand ethos through in-depth product knowledge and a positive demeanor. This position is essential in upholding Vuori's retail standards...


  • Indianapolis, Indiana, United States Vuori Full time

    Job Overview - Retail Sales Floor Supervisor at VuoriThe Retail Sales Floor Supervisor at Vuori plays a pivotal role in guiding the retail sales team, embodying the brand's values through effective customer engagement and extensive product knowledge. This position is essential in upholding Vuori's retail excellence and delivering outstanding customer...


  • Indianapolis, Indiana, United States Vuori Full time

    Job Overview - Retail Sales Floor Supervisor at VuoriThe Retail Sales Floor Supervisor at Vuori plays a pivotal role in guiding the retail sales team by setting a positive example and engaging with customers to embody Vuori's brand ethos through extensive product knowledge. This position is crucial in upholding Vuori's retail excellence and delivering...


  • Indianapolis, Indiana, United States Sunnyside Full time

    About SunnysideSunnyside is a leading cannabis retailer dedicated to providing exceptional customer experiences. Our mission is to normalize and professionalize the cannabis industry through education, advocacy, and community engagement.Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Sunnyside. As...


  • Indianapolis, Indiana, United States Staples Full time

    Staples **Job Summary** As a Retail Print Sales Supervisor at Staples, you will be responsible for connecting with customers and building relationships to provide creative solutions and value-added print and marketing solutions. You will drive customer satisfaction by focusing on customer engagement, quality, and the community. Additionally, you will coach...

  • Retail Floor Lead

    2 weeks ago


    Indianapolis, Indiana, United States Vuori Full time

    Job Title: Retail Floor LeadAbout the Role:The Retail Floor Lead at Vuori is a key member of the store leadership team, responsible for leading the retail sales team by example and forging connections with customers. As a brand ambassador, you will communicate Vuori's values through insightful product knowledge and a happy, optimistic outlook.Key...


  • Indianapolis, Indiana, United States TJX Companies, Inc. Full time

    About Us: At TJX Companies, Inc., we believe in the power of discovery. Our stores offer a dynamic assortment of products, from stylish apparel to home essentials, ensuring that every visit is a unique experience.Role Overview: As a Retail Operations Supervisor, you will play a crucial role in enhancing customer satisfaction and driving store performance....


  • Indianapolis, Indiana, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our front-of-store team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers and associates.Key...


  • Indianapolis, Indiana, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store.Key ResponsibilitiesCreates a positive internal and external...


  • Indianapolis, Indiana, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers and associates.Key...


  • Indianapolis, Indiana, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store.Key ResponsibilitiesCreates a positive internal...


  • Indianapolis, Indiana, United States T.J. Maxx Full time

    Job SummaryWe are seeking a highly skilled Department Supervisor to join our team at T.J. Maxx Oakland Ave Regency Mall. As a key member of our store leadership team, you will be responsible for ensuring the execution of merchandise presentation plans and priorities for assigned departments.Key ResponsibilitiesDevelop and implement effective merchandise...


  • Indianapolis, Indiana, United States DelMonte Hotel Group Full time

    Job SummaryDelMonte Hotel Group is seeking a highly motivated and customer-focused Merchandise Associate to join our team at the 2023NHRA: Indianapolis, IN U.S. Nationals event. As a key member of our retail team, you will be responsible for providing an exceptional customer experience, selling official NHRA licensed merchandise, and assisting with event...