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Healthcare Service Technician II
2 months ago
**Position: Technical Support Engineer II**
**Company: Siemens Industry Software GmbH**
**Overview**
Siemens Industry Software GmbH is a prominent player in the medical technology sector, boasting a rich history of innovation and a commitment to enhancing healthcare outcomes globally. Our team is dedicated to providing exceptional service and support to healthcare providers, ensuring they can deliver the highest quality care to their patients.
**Role Summary**
As a Technical Support Engineer II, you will play a crucial role in our operations. Your primary responsibilities will include:
- Installing, diagnosing, and repairing Siemens Healthcare Diagnostics equipment at client locations with minimal oversight.
- Conducting preventative maintenance and ensuring optimal functionality of diagnostic instruments.
- Delivering effective training to operators to maximize system performance and customer satisfaction.
- Managing financial aspects within your designated area, including revenue generation and inventory oversight.
- Maintaining company assets, such as vehicles and tools, while fostering strong professional relationships with clients and colleagues.
**Ideal Candidate Profile**
This position is well-suited for individuals who possess:
- Strong interpersonal skills and the ability to build lasting relationships with clients and team members.
- Experience in the maintenance and repair of medical equipment.
- Proficiency in utilizing tools and diagnostic equipment effectively.
- A solid background in customer service and communication.
**Qualifications**
To be successful in this role, candidates should have:
- A minimum of a high school diploma; a technical associate degree or equivalent is preferred.
- At least 5 years of experience as a medical technologist or field service engineer, specifically in servicing diagnostic instruments.
- Strong understanding of instrument systems technology, including mechanics, electronics, and software.
**Commitment to Health and Safety**
Siemens Industry Software GmbH is committed to ensuring the health and safety of our employees and clients. As part of our ongoing efforts, we require all new hires to be fully vaccinated, subject to applicable laws.
**Our Culture**
At Siemens Industry Software GmbH, we value the dedication and passion of our employees. We strive to create an inclusive environment where innovation thrives, and every team member can contribute to our mission of transforming healthcare.
**Join Us**
If you are looking to advance your career in a dynamic and supportive environment, we encourage you to explore opportunities with us.