Customer Service Ambassador

1 day ago


Clinton, New Jersey, United States Planet Fitness Full time
Member Services Representative Part Time

At Planet Fitness, we're passionate about helping our members achieve their fitness goals. As a Member Services Representative, you'll play a key role in delivering exceptional customer service and ensuring a positive experience for our members.

Key Responsibilities:
  • Greet members, prospective members, and guests with a friendly smile and provide personalized assistance.
  • Handle all front desk-related activities, including answering phones and assisting callers with a variety of questions.
  • Facilitate updates to member accounts and respond to member inquiries in a timely and professional manner.
  • Check members into the system and provide a seamless experience.
  • Take prospective members on tours of our facilities and showcase the benefits of membership.

We're looking for a team player who is passionate about delivering exceptional customer service and is comfortable working in a fast-paced environment. If you're a people person with a positive attitude and a passion for fitness, we'd love to hear from you



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