Youth Care Coordinator

7 hours ago

Milwaukee, Wisconsin, United States Wisconsin Community Services Full time
Job Title: Youth Care Coordinator/Youth Advocate

We are seeking a dedicated and compassionate Youth Care Coordinator/Youth Advocate to join our team at Wisconsin Community Services. This role will support both the CSRC and Aspire programs, working closely with youth and their families to provide trauma-informed service delivery and promote positive outcomes.

Job Responsibilities:
  • Assist youth and families in developing youth-centered goals and coordinating services to address mental health, education, employment, and social support needs.
  • Conduct intakes for new youth referred to CSRC and Aspire, and complete discharge paperwork, including discharge summaries.
  • Provide active supervision of youth at all times, including on-site, in the community, and during transportation.
  • Role model a positive attitude and provide affirming feedback and positive reinforcement to youth.
  • Complete and maintain all required paperwork, records, and documents, including intakes, service plans, school engagement plans, monthly reports, and discharge summaries.
  • Enter data into the program database, SecurManage, and the Milwaukee County database Synthesis, within the required timeframes.
  • Follow all applicable policies and procedures of the program and agency.
  • Maintain consistent, reliable communication with youth, parents/families, Milwaukee County CYFS staff, and other team members, schools, etc.
  • Attend and actively participate in staff meetings and treatment team meetings with other service providers and supports.
  • Arrange and assist with transportation of youth, including riding on the transportation routes to pick up and drop off youth from programming.
  • Utilize Evidence-Based Practices with fidelity, including Motivational Interviewing, Trauma-Informed Care, and cognitive behavioral therapy (CBT) – Aggression Replacement Training, and Person-Centered Care.
  • Facilitate approved groups/ancillary services based on program needs and schedule, and ensure youth are engaged in education/tutoring services, as well as employment based on their needs.
  • Organize and connect youth and families to resources.
  • Participate in the program's Continuous Quality Improvement (CQI) and Performance Quality Improvement Processes.
  • Provide services within Milwaukee Public Schools as required per CYFS contract.
  • Assist the Program Director in the preparation of drafts of all performance outcomes documents quarterly.
  • Collect feedback surveys from youth and families for Healthy Youth programming and the CSR and Aspire program in general.
  • Actively coordinate and participate in all aspects of the programs, including all community outings for CSRC.
  • Work with the team to ensure the programs achieve outcome expectations of contracts.
  • Support the Program Director and team to complete weekly program census reports.
  • Participate in monthly Diversity, Equity, and Inclusion Dialogue Sessions.
  • Participate in the Trauma-Informed Care team for the programs, including the Annual TICOMETER Assessment, development of the Action Plans, and champion one of the goals.
Other Duties and Responsibilities:

Provide coverage for colleagues when needed, and perform other job-related duties as necessary to carry out the responsibilities of the position.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are passionate about working with youth and families, and are committed to providing high-quality services, we encourage you to apply for this exciting opportunity.

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