Technical Support Specialist

1 day ago


Provo, Utah, United States Professional Recruiters Full time

**Job Title:** Technical Support Specialist

We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Professional Recruiters. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients across North America. The ideal candidate will have a strong background in technical support, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Providing technical support to customers via phone, email, and on-site visits
  • Resolving complex technical issues in a timely and professional manner
  • Collaborating with cross-functional teams to identify and implement process improvements
  • Developing and delivering training programs to enhance customer knowledge and satisfaction

The successful candidate will have a strong understanding of technical concepts and principles, excellent problem-solving skills, and the ability to work independently with minimal supervision. A competitive salary is offered for this position, estimated to be around $85,000 per year, depending on experience.



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