Technical Support Associate

5 days ago


Provo, Utah, United States Brivo Systems LLC Full time
About the Position

As a Customer Service Representative with Brivo Systems LLC, you will act as a customer advocate, collaborating with internal teams to resolve issues promptly. Your primary responsibility will be to handle incoming cases, escalating when necessary to ensure timely resolutions.

You will also respond to customer inquiries via phone, chat, and email, maintaining high efficiency. In addition, you will document customer interactions and solutions in our case management system.



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