Support Services Coordinator
5 days ago
Job Description
We are seeking a highly motivated Support Services Coordinator to join our Member & Support Services Department at FOUR POINTS FEDERAL CREDIT UNION. As a key member of our team, you will be responsible for delivering support services efficiently and economically to internal departments and members.
The successful candidate will work closely with management and other Credit Union service representatives to ensure the meeting of member service expectations.
Responsibilities:
- Manage routine and operational payments, accounting, and settlement systems with Federal Reserve System, Federal Home Loan Bank, members, vendors, etc.
- E nsure timely and accurate posting of various Payment Systems (Accounts Payable, ACH, Wire Transfers, etc.).
- Maintain compliant audit functions.
- Collaborate with the Lead Support Operations Specialist to process and file member titles for liens or UCC.
- Analyze delinquent accounts, initiate collection calls/correspondence, and communicate effectively with management.
- Index documents accurately into internal record-keeping systems.
- Respond to workflow, mail, phone, and email requests.
Requirements:
The ideal candidate will have two years of college-level courses or previous work experience. Experience in a bank or credit union environment is preferred.
Salary Range: $45,000 - $65,000 per year, based on qualifications and location.
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