Front Desk Services Coordinator

2 days ago


Marquand, Missouri, United States White Lodging Full time
About the Role

We are looking for a skilled Night Auditor to join our White Lodging team. As a key member of our operations team, you will play a critical role in ensuring the smooth running of our hotels and restaurants.

Responsibilities:

  • Assist guests efficiently, courteously, and professionally with all front desk functions.
  • Balance daily hotel and restaurant transactions, including credit cards, cash, and change funds, accurately and efficiently.
  • Maintain strict adherence to credit, cash-handling, and accounting procedures.
  • Analyze and interpret various reports, explaining them effectively to stakeholders.
  • Prioritize maintaining guest and hotel confidentiality at all times.
  • Respond promptly and professionally to guest concerns or complaints.
  • Manage emergency situations with composure and efficiency.

Requirements:

  • A strong passion for customer service and delivering exceptional guest experiences.
  • Ability to work independently while supporting hotel operations effectively.
  • Excellent attention to detail and organizational skills, ensuring accuracy and efficiency.
  • Previous hospitality experience is preferred but not mandatory.
  • Flexibility to work nights, weekends, and holidays as required.
  • The ability to lift, carry, or move up to 10 lbs regularly and stand for extended periods.

Benefits and Compensation:

  • Earn an estimated $50,000 - $60,000 annually, based on location and experience.
  • Enjoy comprehensive medical, dental, and vision insurance from Day 1.
  • Benefit from vacation/Paid Time Off (PTO) with rollover and discounts on hotel rooms, dining, and travel/entertainment experiences.


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