Front Desk Services Coordinator
2 days ago
We are looking for a skilled Night Auditor to join our White Lodging team. As a key member of our operations team, you will play a critical role in ensuring the smooth running of our hotels and restaurants.
Responsibilities:
- Assist guests efficiently, courteously, and professionally with all front desk functions.
- Balance daily hotel and restaurant transactions, including credit cards, cash, and change funds, accurately and efficiently.
- Maintain strict adherence to credit, cash-handling, and accounting procedures.
- Analyze and interpret various reports, explaining them effectively to stakeholders.
- Prioritize maintaining guest and hotel confidentiality at all times.
- Respond promptly and professionally to guest concerns or complaints.
- Manage emergency situations with composure and efficiency.
Requirements:
- A strong passion for customer service and delivering exceptional guest experiences.
- Ability to work independently while supporting hotel operations effectively.
- Excellent attention to detail and organizational skills, ensuring accuracy and efficiency.
- Previous hospitality experience is preferred but not mandatory.
- Flexibility to work nights, weekends, and holidays as required.
- The ability to lift, carry, or move up to 10 lbs regularly and stand for extended periods.
Benefits and Compensation:
- Earn an estimated $50,000 - $60,000 annually, based on location and experience.
- Enjoy comprehensive medical, dental, and vision insurance from Day 1.
- Benefit from vacation/Paid Time Off (PTO) with rollover and discounts on hotel rooms, dining, and travel/entertainment experiences.
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