Automotive Sales Representative

6 days ago


Urbana, Illinois, United States Urbana Autopark Full time
About the Role

The Ed Napleton Automotive Group is seeking a highly motivated and customer-focused Sales Associate to join our team at Urbana Autopark. As a Sales Associate, you will be the face of our dealership, responsible for providing an exceptional customer experience and helping customers find their perfect vehicle.

Key Responsibilities
  • Customer Interaction: Assist customers who enter the dealership, answer their questions, and help them select a vehicle that meets their needs.
  • Relationship Building: Provide timely follow-up and maintain strong relationships with customers to ensure their satisfaction and loyalty.
  • Product Knowledge: Explain product performance, application, and benefits to prospects and describe all optional equipment available for customer purchase.
  • Delivery and Handover: Deliver vehicles to customers, ensuring they understand the vehicle's operating features, warranty, and paperwork.
  • Inventory Management: Keep abreast of incoming inventory, features, accessories, and how they benefit customers.
  • Service Department Introduction: Introduce customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Requirements
  • 2+ years of Sales or Customer Service Experience
  • Minimum high school diploma or GED equivalent required
  • Excellent customer service, organizational, and negotiation skills
  • Self-motivated, goal-oriented, and enthusiastic presence in a team environment
  • Prior proven customer-service or retail sales experience
  • 18+ years of age or older to comply with the company driving policy
About Us

The Ed Napleton Automotive Group is a family-owned and operated business with over 90 years of experience in the automotive industry. We are affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states, providing incredible growth opportunities for our employees.



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