Customer Service Representative/Dispatcher
16 hours ago
**Job Title:** Customer Service Representative/Dispatcher
**Location:** Hybrid (Work from home and on-site as needed)
**Schedule:** Friday to Monday (Full-time)
**Job Overview:**
We are seeking a motivated and skilled Customer Service Representative/Dispatcher to join our dynamic team. This hybrid role requires a customer-centric attitude and excellent communication skills to handle inquiries and manage dispatch operations effectively. This position is ideal for self-starters who thrive in fast-paced environments and are available to work on weekends.
**Key Responsibilities:**
Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and providing product information with professionalism and courtesy.
Manage and prioritize incoming calls, emails, and messages in a timely manner to ensure customer satisfaction.
Coordinate dispatch operations by assigning tasks to field personnel based on priority, location, and availability.
Monitor service requests and track progress via our dispatch software, ensuring all operations run smoothly and efficiently.
Maintain accurate records of customer interactions, service requests, and dispatch activities in the system.
Collaborate with team members to improve processes and enhance customer service operations.
Provide proactive solutions, answer questions, and ensure compliance with company policies and procedures.
Manage customer feedback and escalate concerns to appropriate management when necessary.
Assist in the training and onboarding of new staff members as needed.
**Qualifications:**
High school diploma or equivalent; additional certifications related to customer service or dispatching are a plus.
Previous experience in customer service, dispatching, or a related field preferred.
Excellent verbal and written communication skills.
Strong multitasking abilities and the capacity to work under pressure.
Proficient in using computer systems, dispatch software, and Microsoft Office Suite.
Ability to work effectively both independently and as part of a team.
Strong problem-solving skills with a customer-oriented mindset.
Flexibility to adapt to changing situations and priorities.
**What We Offer:**
Competitive salary and benefits package.
Flexible hybrid work environment.
Opportunities for professional development and growth within the company.
A supportive and friendly work culture focused on teamwork and collaboration.
If you are enthusiastic about providing exceptional customer service and managing dispatch operations, we would love to hear from you. Please submit your resume and cover letter outlining your relevant experience and why you would be a great fit for our team.
---
**Big Brothers Home Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**
-
Customer Service Representative/Dispatcher
13 hours ago
Davis, Oklahoma, United States Big Brother's Home Services Full timeJob OverviewWe are seeking a dedicated and proactive Customer Service Representative/Dispatcher to provide exceptional customer service while efficiently managing dispatch operations.The ideal candidate will have excellent communication and interpersonal skills, strong problem-solving abilities, and the ability to multitask in a fast-paced...
-
Customer Service Representative
4 weeks ago
Davis, Oklahoma, United States The Chickasaw Nation Full timeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our Treasure Valley Players Club Player Analysis team at the Treasure Valley Casino and Hotel. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and contributing to the...
-
Davis, Oklahoma, United States Moog Full timeJob Title: Medical Device Customer Service RepresentativeMoog Medical Devices Group is seeking a highly skilled Medical Device Customer Service Representative to join our team in Salt Lake City, Utah. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and...
-
Customer Service Representative
1 day ago
Davis, Oklahoma, United States The Chickasaw Nation Full timeJob Title: ClerkWe are seeking a skilled and customer-focused Clerk to join our team at The Chickasaw Nation. As a key member of our Oak Hills Travel Gaming Operations Unit 1 team, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.Key Responsibilities:Provide...
-
Customer Service Representative
4 weeks ago
Davis, Oklahoma, United States The Chickasaw Nation Full timeJob Title: ClerkWe are seeking a highly motivated and customer-focused Clerk to join our team at The Chickasaw Nation. As a Clerk, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide first-class customer service, ensuring a positive...
-
Medical Device Customer Service Specialist
6 days ago
Davis, Oklahoma, United States Moog Full timeJob Title: Medical Device Customer Service RepresentativeMoog Medical Devices Group is seeking a highly skilled Medical Device Customer Service Representative to join our team in Salt Lake City, Utah. As a key member of our customer service team, you will play a critical role in supporting our customers by responding to inquiries, processing return...
-
Fuel Sales Representative
2 days ago
Davis, Oklahoma, United States Top Stop Convenience Stores Full timeFuel Sales Representative Job DescriptionAbout the Role:We are seeking a highly motivated and results-driven Fuel Sales Representative to join our dynamic team at Top Stop Convenience Stores. As a key member of our sales team, you will play a crucial role in driving our sales efforts and expanding our market presence.Key Responsibilities:- Develop and...
-
Sales Development Representative
12 hours ago
Davis, Oklahoma, United States Workman Success Systems Full timeJob OpportunityWe're seeking a highly motivated and skilled Sales Development Representative to join our team at Workman Success Systems. As a key member of our sales team, you will play a crucial role in driving business growth and supporting our mission to make a meaningful difference in the lives of real estate agents, brokers, and team leaders.Key...
-
Business Development Representative
2 days ago
Davis, Oklahoma, United States VLCM Full timeAbout VLCMVLCM is a leading IT solution provider that empowers businesses to succeed in the digital age. Our team of experts delivers comprehensive solutions for cybersecurity, data center infrastructure, networking, cloud, and more.Job DescriptionWe are seeking a highly motivated Business Development Representative to join our team. As a key member of our...
-
Front Desk Representative
10 hours ago
Davis, Oklahoma, United States Woodbury Corporation Full timeFront Desk Agent PMAre you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are ever the same? We're seeking a skilled Front Desk Agent to join our award-winning team at the TownePlace Suites by Marriott in Murray.This part-time role requires a strong ability to multitask,...
-
Rural Mail Carrier Assistant
21 hours ago
Davis, Oklahoma, United States US Postal Service Full timeJob SummaryAs an Assistant Rural Carrier with the US Postal Service, you will be responsible for delivering packages on Sundays and observed holidays using dynamic route descriptions. Your duties will also include case, delivering, and collecting mail and packages on Saturday along a prescribed rural route using a vehicle.Key Responsibilities:Deliver...
-
Cashier & Front End Services Associate
1 day ago
Davis, Oklahoma, United States Wal-Mart Stores , Inc. Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Cashier & Front End Services Associate to join our team at Walmart. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service,...
-
Client Specialist Key Part Time
2 days ago
Davis, Oklahoma, United States Talbots Full timeAbout TalbotsTalbots is a leading omni-channel specialty retailer of women's clothing, shoes, and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship, and gracious service.Job SummaryWe're seeking a Client Specialist Key Part Time to join our team. As a Client Specialist,...
-
Volunteer Caregiver
7 hours ago
Davis, Oklahoma, United States HHAU Full timeJob SummaryWe are seeking a compassionate and dedicated individual to join our team as a Volunteer Caregiver. As a key member of our interdisciplinary group, you will provide patient care and support services in various settings, including home care, respite, and inpatient care.ResponsibilitiesProvide patient care and support services under the guidance of...
-
Staff Attorney I
1 day ago
Davis, Oklahoma, United States Kentucky Personnel Cabinet Full timeKentucky Department of Public Advocacy Job OpportunityThe Kentucky Department of Public Advocacy is seeking a highly motivated and dedicated Staff Attorney to join our team in the Murray Trial Office. As a Staff Attorney, you will play a critical role in representing criminal defendants in District Court cases, conducting client interviews, and maintaining...
-
Part Time Retail Manager
9 hours ago
Davis, Oklahoma, United States Hibbett Sports Full timeJob Title: Part Time Manager In TrainingAt Hibbett Sports, we are seeking a highly motivated and detail-oriented Part Time Manager In Training to join our team. As a Part Time Manager In Training, you will assist the Store Manager in controlling the assets of Hibbett I City Gear and consult with the Store Manager in establishing action plans to accomplish...
-
Cafe Associate
14 hours ago
Davis, Oklahoma, United States Walmart Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Cafe Associate to join our team at Sam's Club. As a Cafe Associate, you will be responsible for preparing and serving food, maintaining a clean and sanitized environment, and providing exceptional customer service.Key ResponsibilitiesPrepare and serve food to customers in a fast-paced...
-
Medical Biller
2 days ago
Davis, Oklahoma, United States CE Medical Group Full time{"h1": "Medical Biller Job Description", "p": "CE Medical Group is a medical billing and practice consulting company that partners with physicians to provide superior customer service, personalized solutions, and medical expertise. We are seeking a detail-oriented and customer-focused Medical Biller to join our team. Responsibilities: * Code and bill...
-
Part Time Retail Manager
7 hours ago
Davis, Oklahoma, United States Lowe's Full timeJob SummaryAs a Head Cashier at Lowe's, you will be responsible for providing supervision, coaching, and support to the Customer Service Associate - Front End Team. Your key responsibilities will include helping to open or close the front-end of the store, delivering a quick, professional, and friendly checkout experience, and ensuring merchandise is...
-
Logistics Coordinator
20 hours ago
Davis, Oklahoma, United States O'Reilly Automotive Full timeJob Summary O'Reilly Automotive is seeking a skilled Delivery Specialist to join our team. As a key member of our delivery team, you will be responsible for safely delivering parts and products to customers using a company-provided vehicle. Key Responsibilities Deliver parts and products to customers in a timely and efficient manner Ensure the cleanliness...