Administrative Specialist II
3 weeks ago
This position provides technical clerical support services to the Public Health department. The successful candidate will provide direct patient customer service, register clients, and maintain patient confidentiality. The role also involves administrative and clerical work, including data entry, ordering supplies, and performing light to moderate numerical calculations.
Key Responsibilities- Provide customer service to patients and clients, including direct patient contact and phone support.
- Register clients, request financial and insurance information, and verify insurance coverage.
- Maintain patient confidentiality and comply with Federal HIPAA laws.
- Perform administrative and clerical tasks, including data entry, ordering supplies, and performing light to moderate numerical calculations.
- Use computer programs, including Epic and Microsoft Office, to complete tasks.
- Previous experience with Electronic Practice Management systems, including health records, patient scheduling, and financial transactions.
- Experience working with diverse populations, including individuals of different ages, races, ethnic groups, or who speak limited English.
- Commitment to providing exceptional customer service with compassion and patience.
- Computer-savvy and able to learn to use new computer programs and technical tools quickly.
- Bilingual.
- Epic software experience.
- Demonstrated experience and knowledge of Microsoft Office 365.
This position is located at Auburn Public Health, 901 Auburn Way North, Suite A. The role is non-exempt and eligible for overtime.
BenefitsKing County offers a highly-competitive compensation and benefits package, including medical, dental, and vision coverage, life and disability insurance, retirement, and transportation benefits.
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