Field Service Engineer II

1 week ago

Pasco, Washington, United States Leica Biosystems Full time

At Leica Biosystems, we're committed to advancing cancer diagnostics and improving lives. As a Field Service Engineer II, you'll play a critical role in supporting our customers, which directly impacts patient health and overall well-being. This position is part of the Service Organization located in Seattle, WA.

You'll be a part of the Field Service Team and report to the Regional Field Service Manager responsible for troubleshooting, installation, preventative maintenance, and service repair needs. If you thrive in a fast-paced role and want to work to build a world-class service organization, read on.

Key Responsibilities:

  • Provide installation support, maintenance, modification, and/or repair on 1-2 groups of mechanical, electromechanical, electronic, and/or refrigeration instruments.
  • Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies.
  • Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue.

Requirements:

  • Associate degree with 3+ years of technical experience OR 5+ years of equivalent technical work experience OR Bachelor's Degree in Science or related field.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • Ability to travel - up to 90%, including frequent overnights.
  • Must have a valid driver's license with an acceptable driving record.
  • Ability to lift, move or carry equipment up to 50 lb.

Preferred Qualifications:

  • Previous experience in diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments.
  • Field Service Engineering and/or Networking/IT system upgrades.
  • A lab or hospital environment.

At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.

The salary range for this role is 65,000-85,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

At Danaher, we bring together science, technology, and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology, and beyond.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace, and throughout the markets we serve.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.

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