Customer Service Specialist
3 weeks ago
About the Position:
This is a part-time or full-time (weekend availability required) hourly position that will be responsible for continuing and expanding Peak Beverage's retail operation in the marketplace by providing excellent customer service, having great product knowledge, and creating an experiential and informed retail experience.
About the Company:
We are a unique, full-service beverage catering company with clients throughout the front range and mountain communities, with a retail liquor store in Downtown Denver.
Your Responsibilities:
- Provide and drive excellent customer service, including but not limited to: connecting with customers and building regulars, verifying I.D.'s for authenticity, making sure no illegal sales are made to intoxicated patrons or minors.
- Recommend and sell merchandise to customers, help carry merchandise to customer's vehicles, and perform cashier duties, including operating cash register/point-of-sale (POS) system.
- Utilize Peak Beverage's delivery best practices to ensure efficient and correct deliveries for all online orders across all delivery platforms.
About You:
- A baseline understanding of the wide world of beverage, or a passion to learn, is preferred.
- You should have a passion for educating people and encouraging them to explore new wine regions, discover new classes of beers, and understand what it is about their favorite spirit that they have learned to love.
Requirements:
- Relevant: 1 year in hospitality, event, or service industry (Preferred).
Benefits:
- Estimated salary: $22-$28 per hour.
- Store discounts.
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