Customer Service Liaison

1 week ago


Denver, Colorado, United States Graybar Full time
About the Role

We are seeking a highly motivated Customer Service Liaison to join our team. As a key contact for customers, you will be responsible for ensuring their total satisfaction. You will interact with customers on an ongoing basis, handling requests and providing support in a timely, professional, and courteous manner.

This role requires strong communication skills, a passion for customer service, and the ability to handle a variety of customer situations with enthusiasm and tact. A minimum of 4 years of experience is preferred, along with a high school education and a 2-year or 4-year degree.

As a Sales Support Specialist, you will take an active role in selling Graybar goods and services on inbound calls. You will also provide support on product selection and application, as well as coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit, and claims.

About Us

At Graybar, we believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. We welcome people from all backgrounds, cultures, and experiences into our company because we believe it's the right thing to do and the right way to run our business.

We offer a comprehensive benefits package, including multiple plan options for medical, dental, vision, and prescription drug benefits. Our employees may also be eligible for life insurance coverage, flexible spending accounts, disability benefits, profit sharing plans, and a 401(k) savings plan with company match.

The expected rate of pay for this position is starting at $29.00 per hour, depending on experience.



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