Customer Service Specialist
3 weeks ago
**Job Title:** Customer Service Specialist
At Serendipity Labs, we strive to provide an exceptional workplace experience for our members. We are seeking a highly skilled Customer Service Specialist to join our team.
As a Customer Service Specialist, you will be the face of our organization, providing top-notch customer service to our members and guests. You will be responsible for ensuring seamless event execution, maintaining a professional appearance, and delivering a warm welcome to visitors.
We offer a competitive hourly rate, paid sick leave, potential bonus up to $500 per quarter, 50% paid Short-Term and Long-Term Disability, 401K through TriNet & Empower Retirement Services, Employee Assistance Program (EAP), Commuter Benefits, Staff Discounts via TriNet Marketplace on hotel rates, car rentals and more, Generous Paid Time Off, Sick Time and company paid holidays, and Educational Assistance Program.
To succeed in this role, you should have a high school diploma or equivalent, minimum 1 year experience in a hospitality position, strong organizational and communication skills, ability to prioritize workload and work efficiently with minimal supervision, high attention to detail, self-starter mentality, and knowledge of Microsoft Office suite, including Word, Excel and Outlook.
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