Project Manager/Implementation Specialist
6 hours ago
Spartan Technology Solutions, Inc. is a leading provider of software and services for the judicial and legal sectors. We are seeking a highly skilled Project Manager/Implementation Specialist to join our team.
Key Responsibilities- Project Management: Oversee the end-to-end implementation of our legal case management systems for clients, ensuring timely and within-budget delivery.
- Client Requirement Analysis: Conduct thorough business analysis to understand client needs and recommend efficient software solutions, suggesting feature enhancements as needed.
- Education and Support: Develop and execute comprehensive training programs to ensure effective utilization of our systems by clients.
- Client Relationship Management: Build and maintain strong client relationships through proactive communication, ensuring high levels of customer satisfaction.
- Application Expertise: Gain a deep understanding of our applications and provide product demonstrations to prospective clients.
- 5 years of experience in SaaS implementations with a bachelor's degree in computer science or business.
- Or in lieu of SaaS implementation experience, a Juris Doctor with 3 years of experience in the criminal justice system.
- Proven project management skills, with the ability to lead multiple projects with decisiveness and authority.
- Understanding of the Software Implementation Life Cycle and business analysis techniques.
- Exceptional interpersonal skills, capable of engaging both technical and non-technical stakeholders effectively.
- Strong problem-solving skills.
- Strong technical skills.
- Detail-oriented with organizational skills.
- Legal/Judicial knowledge or experience preferred.
- Overnight travel to client sites is required.
We are a family-oriented company that encourages a well-balanced professional and personal lifestyle. We offer a comprehensive benefits package, including health benefits, IRA matching, and bonuses based on company performance.
We are an equal-opportunity employer and participate in E-Verify.
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