Sales Gallery Operations Specialist

2 weeks ago

Honolulu, Hawaii, United States Hilton Grand Vacations Full time
What will you be doing?

As a Sales Gallery Operations Specialist, your primary focus will be to deliver exceptional service to both our internal and external clients. You will assist the Sales and Marketing Departments by managing the Sales Front Desk, Gifting, and Kitchen duties efficiently and consistently.

Why you will appreciate working here - We provide a comprehensive benefits package for our full-time Team Members, which includes:
  • Competitive Hourly Pay: $21.00
  • Medical, Dental, and Vision coverage from Day One
  • Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
  • Team Member Travel Program - enjoy discounted rates at remarkable properties worldwide
  • Generous Paid Time Off Program
  • Paid Sick Days
  • Team Member Recognition and various learning and advancement opportunities
  • Now offering DailyPay* and more
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

Our commitment to excellence has been acknowledged through numerous accolades, including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, recognition as a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list, and certification as a Great Place to Work in 2022.

Schedule Details: Our Sales Gallery operates 7 days a week. Team Members will have varying shifts that range from early morning to evening.

Additional Responsibilities Include:
  • Oversee daily attendance and training participation.
  • Set and update the various Sales Executive Rotations daily along with any specialty rotations on effective dates.
  • Check in guests and owners for their sales presentations and assign the appropriate Sales Executives with accurate codes.
  • Manage all incoming phone calls and direct them to the relevant employee or department.
  • Take inventory and replenish all kitchen supplies, including but not limited to: Food, Coffee, Juice, Paper Goods/Cleaning Supplies, and Soda.
  • Maintain cleanliness and stock levels in café and refreshment areas at all times.
  • Assist with Extra Premiums for all departments and perform nightly reconciliations.
  • Coordinate with the transportation team for guest and owner pick-up and drop-off details for presentations.
  • Execute all reasonable requests from management that a team member is capable of performing.
What are we looking for?

Hilton Grand Vacations is a frontrunner in the vacation ownership sector, driven by a steadfast commitment to innovation, quality, and continuous growth. Our Team Members are at the heart of our success.

To excel in this role, you should possess the following minimum qualifications and experience:
  • Prior customer service experience.
  • High School diploma or equivalent.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Intermediate digital literacy: Office Suite.
  • Proficient in English required (proficiency in both English and Japanese preferred).
We are an equal opportunity employer and value diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.

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