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Client Care and Sales Specialist

2 months ago

Honolulu, Hawaii, United States Always Best Care Full time

About Us

At Always Best Care, we prioritize the well-being of our clients and their families. Our commitment to exceptional service has been unwavering since our inception. We specialize in non-medical in-home care and assisted living placement services, alongside skilled home health care. Our dedicated team has provided outstanding care to over 25,000 seniors nationwide, ensuring they receive the highest quality of support in a nurturing environment.

Role Overview

The Client Care and Sales Specialist is crucial to our operational success. This role involves expanding our market presence by either developing new territories or enhancing existing ones to drive sales growth. The specialist will cultivate and maintain relationships that translate into valuable sales leads. A strong community presence is essential, as the specialist will actively promote the Always Best Care brand.

Key Responsibilities

  • Engage with local healthcare providers, including hospitals, nursing facilities, and medical clinics, to foster partnerships.
  • Establish and nurture customer relationships, ensuring top-tier service delivery.
  • Conduct in-home assessments to evaluate client needs.
  • Meet or surpass established sales objectives.
  • Deliver presentations and training sessions to community groups and healthcare professionals.
  • Participate in community events and health fairs to enhance brand visibility.
  • Join local networking groups to build connections and identify marketing opportunities.
  • Monitor program growth through effective tracking of marketing initiatives.
  • Provide detailed activity reports to management.

Qualifications

  • Strong interpersonal and communication skills.
  • Ability to adapt sales strategies to align with local culture.
  • Proficient in Microsoft Office and willing to learn specific software applications.
  • Valid driver's license and reliable transportation.
  • Understanding of healthcare terminology related to senior care.

Personal Attributes

  • Professional demeanor and appearance.
  • Goal-oriented with a competitive spirit.
  • Courteous and respectful towards clients and colleagues.
  • Willingness to take on additional responsibilities as needed.

Join us in making a difference in the lives of seniors and their families by providing exceptional care and support.