Shift Supervisor

6 days ago


Rockville, Maryland, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and maintaining a high level of productivity and efficiency.

Key Responsibilities
  • Open and close the store in the absence of management, ensuring all systems are started up and cash handling is accurate.
  • Complete product returns, order voids, customer refunds, and cash drops to the safe.
  • Model and deliver a distinctive and delightful customer experience, engaging with customers and resolving issues in a timely and professional manner.
  • Assist with and coach other team members on warehouse and vendor ordering processes, including opening the back door for vendor deliveries.
  • Responsible for registering all related sales on assigned cash register, including records of scanning errors and price verifications.
  • Assist manager or assistant store manager in reviewing order exceptions and reverse logistics.
  • Maintain accurate inventory counts and ensure proper signage is displayed at the store to support accurate pricing of products.
  • Assist with bookkeeping activities, including cash reports and bill payments.
  • Ensure compliance with state and local laws regarding regulated products.
  • Responsible for bag checks of team members before leaving the store.
Requirements
  • One year of prior retail work experience as a retail key carrier or shift leader.
  • Must be fluent in reading, writing, and speaking English.
What We Offer

As a Shift Lead at Walgreens, you will have the opportunity to work in a fast-paced and dynamic environment, developing your skills and knowledge in store operations, customer service, and team leadership. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.



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