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Patient Access ED Registrar, Evening Shift, Patient Access Specialist
2 months ago
Job Summary: We are seeking an experienced Patient Access ED Registrar to join our team at Adventist HealthCare. As a Patient Access ED Registrar, you will play a critical role in supporting the registration of all outpatient and inpatient services, ensuring accurate and timely collection of patient information, and providing exceptional customer service to patients and visitors.
Key Responsibilities:
- Supports hospital registration of all outpatient and inpatient services by obtaining financial information pertinent to reimbursement and statistical data.
- Enters all demographic, insurance, and patient notes accurately.
- Registers and pre-registers patients as they arrive for their appointments and collects patient responsibility.
- Obtains any needed signatures from the patient at the time of registration or arrival.
- Greet and route all visitors/patients and responds to their requests in a helpful and courteous manner on the phone and in person.
- Performs accurate demographic and insurance updates on all patients as needed and required.
- Verifies, collects, and accurately enters insurance information into the electronic health record system, and immediately notifies supervisor if problems arise.
- Provides administrative support for the Patient Access Department, including answering phones, typing, faxing, electronic filing, copying, scanning, and data entry, as needed.
Requirements:
- Minimum of 1 year experience within a healthcare environment.
- At least 1 year experience in patient registration and/or eligibility and benefits.
- Requires some knowledge/training in government payer rules and regulations.
- Requires some knowledge/training regarding TPLs, WC, and other payment sources and liabilities.
- High School Graduate or equivalent. Some college preferred.
Work Schedule: PRN (as needed), evening and night shift, approximately 20 hours per week; will be responsible for providing coverage for schedule gaps during the evening in the Emergency Department registration and main registration areas at Shady Grove Medical Center and Germantown Emergency Center.
Benefits:
- Competitive, comprehensive benefit plans (including health, employer-paid disability and life insurance, PTO).
- Employer retirement contribution and match after 1 year of eligible employment with 3-year vesting.
- Ancillary benefits such as flexible spending, legal, and pet insurance to meet the needs of employees and their eligible family members.
- Subsidized childcare at participating childcare centers.
About Adventist HealthCare:
Adventist HealthCare is a faith-based organization with over a century of caring for the communities in the Maryland area. We have earned a reputation for high-quality, compassionate care and are committed to making a difference in the lives of our patients and employees.
