Multilingual Operations Manager
3 days ago
We are seeking a highly skilled and experienced Multilingual Operations Manager to lead our team in Houston, Texas.
The estimated annual salary for this position is $60,000 - $80,000, depending on qualifications and experience.
Responsibilities:
- Conduct regular site visits to ensure quality of service.
- Respond promptly and professionally to client communications, complaints, or concerns.
- Maintain relationships with customers and contractors.
- Oversee new hire paperwork, payroll, and benefits.
- Multitask with minimal supervision while ensuring high-quality results.
- Perform quality controls to maintain exceptional customer service.
- Recruit, train, and supervise staff members.
- Analyze customer feedback to improve quality of service.
Qualifications:
- Fluency in Spanish required.
- Experience in healthcare, management, janitorial services, or a related field is a plus.
- Self-starter with strong work ethic and professional demeanor.
- Excellent communication and interpersonal skills.
- Clean driving record and ability to travel as needed.
About Us:
Maintenance of Houston, Inc. has over 40 years of experience providing personalized, professional cleaning services. Our company has refined its procedures to deliver exceptional results.
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