IT Support Specialist
14 hours ago
Parker Hannifin Corporation is seeking a highly motivated and detail-oriented IT Intern to join our team. As an IT Intern, you will be responsible for providing technical support and maintenance for our end-users and workstation environment.
Key Responsibilities- Provide best-in-class customer service to end-users
- Install, maintain, and support hardware and software
- Identify, research, and resolve technical problems
- Support IT processes and manufacturing applications
- Manage incidents and requests using ITIL foundational principles
- Currently enrolled in a Bachelor's degree program
- 3.0+ GPA
- At least 1 year of experience with maintenance and repair of computer hardware
- IT Service Management ticketing tool experience (ServiceNow preferred)
- ITIL Foundation certification (strongly preferred)
- Strong customer service orientation
- Proficiency in English language
- Ability to apply innovative thinking
- Ability to handle sensitive information
- Strong written and verbal communication
- Ability to work for extended periods of time while sitting or standing
- Ability to use hands and fingers for extended periods of time
- Ability to perform repetitive motions for extended periods of time
- Ability to lift and move equipment up to 30 pounds
Parker Hannifin is a Fortune 250 global leader in motion and control technologies. We are committed to ensuring equal employment opportunities for all job applicants and employees. If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to https://www.eeoc.gov/ and https://www.hhs.gov/civil-rights/for-individuals/section-1557-prohibition-discrimination.
Parker is an Equal Opportunity and Affirmative Action Employer. We are committed to a diverse and inclusive workplace.
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