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Lead Retirement Benefits Specialist

2 months ago

Cary, North Carolina, United States ABB Full time
Lead Retirement Benefits Specialist

At ABB, we are committed to tackling global challenges. Our fundamental values: care, courage, curiosity, and collaboration - along with a strong emphasis on diversity, inclusion, and equal opportunities - drive our mission to empower individuals to develop sustainable solutions. Join us in shaping the future of ABB.

This position reports to

Manager, Retirement

Your role and responsibilities

As the Lead Retirement Benefits Specialist at ABB, you will oversee the delivery of benefit operations across the U.S. and Puerto Rico, manage vendor relationships, and ensure effective benefit program implementation for employees, managers, human resources business partners (HRBPs), and other stakeholders. This role emphasizes collaboration with internal clients and retirement vendors while providing expert knowledge in all facets of retirement plans. Your primary responsibilities will include:
  • Overseeing relationships and evaluating performance against service level agreements with benefit providers.
  • Interpreting and conveying complex benefits regulations and documentation.
  • Consulting with internal clients and vendors to ensure timely, accurate, and efficient resolution of cases.
  • Addressing intricate ServiceNow cases in line with Key Performance Indicators, while delivering exceptional customer service.

Qualifications for the role
  • A relevant Bachelor's degree with 4 or more years of experience in benefits administration or an equivalent combination of experience and education.
  • Comprehensive understanding of defined contribution and defined benefits retirement plans.
  • Knowledge of benefit laws and regulations: ERISA, Benefit Plan Reporting/Filing Requirements.
  • Results-oriented with the ability to manage multiple projects, adapt to shifting priorities, and meet tight deadlines.
  • Advanced proficiency in Excel and demonstrated presentation skills.
  • Prior experience with a Human Resources Information System is essential.
  • Ability to maintain confidentiality and protect employee privacy.
  • Experience with HCM systems such as SAP and/or Workday is preferred.
  • Candidates must possess valid work authorization to be employed by ABB in the U.S.
More about us

In ABB HR, our mission is to distinguish ABB through our people - encompassing leadership, performance, talent management, rewards, and career development. Our objective is to be an employer of choice and provide outstanding experiences throughout the employee lifecycle. We value diversity and welcome individuals from various backgrounds. We look forward to your application and invite you to explore the impact of our solutions worldwide. #MyABBStory Equal Employment Opportunity and Affirmative Action at ABB: ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer promoting diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your EEO rights as an applicant, please visit the appropriate websites. As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a specific ABB facility during standard business hours by contacting an ABB HR Representative. Protected veterans and qualified individuals with disabilities may request reasonable accommodations if they are unable or limited in their ability to use or access ABB's career site due to their disability. Reasonable accommodations can be requested by contacting an ABB HR Representative.