Customer Service Representative

24 hours ago


Ocoee, Florida, United States FYZICAL Ocoee Full time
About FYZICAL Ocoee

FYZICAL Ocoee is a leading physical therapy company that prioritizes patient care and satisfaction. We are seeking a highly skilled and compassionate Customer Service Representative to join our team.

Job Summary

We are looking for a detail-oriented and organized individual to handle patient scheduling, appointments, and communication. The ideal candidate will have excellent communication skills, be able to multitask, and possess a positive attitude.

Responsibilities
  • Manage patient scheduling and appointments, ensuring seamless communication with patients and clinicians.
  • Collect and track patient data, referrals, and insurance information.
  • Disseminate information to patients, act as a liaison between patients and physicians, and send reports to doctors.
  • Collect payments, verify insurance, and track copayments.
  • Handle mail, distribute reports, and communicate with the office manager and clinicians.
Requirements
  • High school diploma or equivalent.
  • Valid driver's license and reliable transportation.
  • Excellent communication and multitasking skills.
  • Positive attitude, good work ethic, and integrity.
What We Offer

FYZICAL Ocoee offers a dynamic and supportive work environment, opportunities for career growth, and a competitive salary and benefits package.



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