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Customer Service Representative

2 months ago


Ocoee, Florida, United States Jo Barsh - State Farm Agent Full time
Customer Service Representative - Insurance Agent Support

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance Agent Support. As a key member of our team, you will play a vital role in supporting our insurance agents in gaining and keeping customers.

Key Responsibilities:
  • Customer Relationship Management: Establish and maintain strong relationships with customers, following up as needed to ensure satisfaction.
  • Customer Service: Provide prompt, accurate, and friendly customer service, handling payments and clerical duties with efficiency.
  • Communication: Utilize exceptional communication skills to meet customer needs while promoting business development.
Requirements:
  • Bilingual (Spanish) with a strong commitment to customer service.
  • Team Player: Ability to work well with others in a team environment.
  • Marketing Skills: Interest in marketing products and services based on customer needs.
  • Licensing: Able to obtain Property and Casualty License.
Benefits:
  • Competitive Salary: Competitive salary plus commission.
  • Paid Time Off: Paid time off (vacation and personal/sick days).
  • Health Benefits: Health benefits.
  • Career Growth: Growth potential and opportunity for advancement within the office.

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are dedicated to providing exceptional service and support to our customers, and we are looking for a motivated and enthusiastic individual to join our team.