IT System Administrator

5 days ago

Burlington, Vermont, United States eTeam Inc Full time

Job Summary

eTeam Inc is seeking a highly skilled IT System Administrator to join our team. As an IT System Administrator, you will be responsible for providing day-to-day technical support to local and remote employees for internal desktop systems software and hardware.

Key Responsibilities

  • Provide technical support to employees for desktop systems software and hardware.
  • Install, configure, and troubleshoot desktop systems, workstations, and servers in a heterogeneous environment.
  • Maintain passwords, data integrity, and file system security for the desktop environment.
  • Support mobile computing environment.

Secondary Responsibilities

  • Assist in maintenance of network equipment, phones, and teleconference equipment.
  • Assist other teams within the Information Technology organization with the support of their projects, hardware, and software.
  • Assist in the support of computer room and data center operations.

Requirements

  • Typically requires a minimum of 2 years of related experience.
  • Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
  • Has working knowledge of work area and general proficiency with tools, systems, and procedures required to accomplish the job.
  • Exercises judgment within defined procedures and practices to determine appropriate action.
  • Receives general instructions on routine work, detailed instructions on new assignments. Implementations and solutions are reviewed for accuracy and overall adequacy.
  • Builds productive internal/external working relationships.
  • Contacts are primarily within business unit and occasional organizational and external customer contacts on routine matters.

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