Inside Sales/Customer Service Representative

19 hours ago


Glendale Heights, Illinois, United States Grover Corporation Full time
About the Role

Grover Corporation is seeking a highly motivated and experienced Inside Sales/Customer Service Representative to join our team. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, managing customer expectations, and driving sales growth.

Key Responsibilities
  • Customer Interactions: Provide quotes to customers, manage customer expectations, proactively contact customers to alert them of late delivery, respond to customer complaints, and set up new customers in our ERP and CRM systems.
  • Create Solutions: Collaborate with our engineering team to develop new parts, enter quotes in our CRM system, escalate issues to our supervisor, and finalize orders after acceptance.
  • Problem Resolution/Customer Advocate: Collaborate with our quality team to resolve problems, track issues on Return Material Authorization forms, log investigations in our CRM system, locate jobs in process, escalate issues to our supervisor, and work with our scheduler to ensure delivery commitments are met.
  • Team Collaboration: Back up team members, assist with order entry, attend feasibility meetings, attend one-on-one meetings with our supervisor, attend daily roundups, and attend all employee meetings.
Requirements
  • 5+ years of experience in a manufacturing setting
  • 5+ years of customer service/inside sales experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills


  • Arlington Heights, Illinois, United States Activ8 Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Inside Sales Representative to join our team at Activ8 Recruitment & Solutions. As an Inside Sales Representative, you will be responsible for assisting existing customer accounts, preparing documents, and providing exceptional customer service.Key Responsibilities:Assist customers with...


  • Arlington Heights, Illinois, United States Activ8 Full time

    Job Description:**Inside Sales Representative**We are seeking a highly motivated and organized Inside Sales Representative to join our team at an international manufacturing company based in Arlington Heights, IL.Responsibilities:Assist existing customer accounts with placing orders and prepare documents required for fulfilling their orders in a timely...


  • Arlington Heights, Illinois, United States The LaSalle Group Full time

    Job Summary: We are seeking a highly skilled Customer Care Specialist to join our team at The LaSalle Group. As a Customer Care Specialist, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle High-Volume Inbound/Outbound Calls: Respond to customer inquiries and resolve issues in a timely...


  • Glendale Heights, Illinois, United States Molly Maid of Bloomingdale Full time

    Job DescriptionAs a key member of the Molly Maid of Bloomingdale team, you will represent the company on support calls, handling service requests and customer complaints with respect and courtesy. You will be responsible for delivering exceptional customer service and satisfaction, effectively managing a variety of situations on a day-to-day basis.Key...


  • Arlington Heights, Illinois, United States Bluegreen Vacations Full time

    Job SummaryWe are seeking a highly motivated and charismatic Sales Representative to join our team at Bluegreen Vacations. As a Sales Representative, you will be responsible for engaging with potential customers, generating leads, and selling our family-friendly mini vacation getaways.About the RoleApproach and engage with customers inside the store to...


  • Palos Heights, Illinois, United States Erik Nelson - State Farm Agent Full time

    Job Description**About the Role**We are seeking a highly motivated and customer-focused professional to join our team as an Agent's Assistant at Erik Nelson - State Farm Agent. As a key member of our team, you will play a vital role in helping our business grow through value-based conversations and exceptional customer service.Key Responsibilities:Establish...


  • Glendale Heights, Illinois, United States Woodfield Nissan Full time

    We are seeking a highly motivated and results-driven Sales Professional to join our team at Woodfield Nissan. As an Automotive Sales Representative, you will be responsible for selling new and pre-owned vehicles to customers, meeting sales targets, and providing exceptional customer service.Key Responsibilities:Sell new and pre-owned vehicles to customers,...

  • Sales Associate

    3 days ago


    Fairview Heights, Illinois, United States The Children's Place Full time

    Job Summary:The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all...


  • Glendale Heights, Illinois, United States Molly Maid of Bloomingdale Full time

    About the RoleMolly Maid of Bloomingdale is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of satisfaction.Key...


  • Arlington Heights, Illinois, United States Michael Ventura Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, educating them about insurance options, and developing leads to drive business growth.ResponsibilitiesEstablish and...


  • Chicago Heights, Illinois, United States Domino's Pizza LLC Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key...


  • Glendale Heights, Illinois, United States Esha Patel - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative at Esha Patel - State Farm Agent.Key ResponsibilitiesEstablish and Maintain Customer RelationshipsBuild and nurture strong relationships with clients to ensure exceptional customer service and loyalty.Provide Prompt and Accurate...


  • Arlington Heights, Illinois, United States Public Storage Full time

    Job DescriptionAs a Customer Service Representative at Public Storage, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to ensure that our customers have a positive experience with our storage facilities.Key Responsibilities:Customer Service: Respond to customer inquiries, resolve issues, and...


  • Fairview Heights, Illinois, United States David's Bridal Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at David's Bridal. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our clients.Key ResponsibilitiesCustomer Service:...


  • Arlington Heights, Illinois, United States Goldfish Swim School Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Customer Service Representative to join our team at Goldfish Swim School. As a key member of our front desk team, you will be responsible for providing exceptional customer service, processing sales and registration transactions, and promoting a positive image for our company.Key...


  • Glendale Heights, Illinois, United States Walgreens Full time

    Job DescriptionJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Arlington Heights, Illinois, United States Johnson Controls Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Representative to join our team at Johnson Controls. As a Sales Representative for Fire Service Sales, you will be responsible for promoting and selling service agreements for commercial building systems products, including fire alarm, suppression, sprinkler, security, sound,...


  • Arlington Heights, Illinois, United States Goldfish Swim School Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Customer Service Representative to join our team at Goldfish Swim School. As a key member of our front desk team, you will be responsible for providing exceptional customer service, processing sales and registration transactions, and promoting a positive image for our company.Key...


  • Arlington Heights, Illinois, United States Goldfish Swim School Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Customer Service Representative to join our team at Goldfish Swim School. As a key member of our front desk team, you will be responsible for providing exceptional customer service, processing sales and registration transactions, and promoting a positive image for our company.Key...


  • Arlington Heights, Illinois, United States Domino's Pizza LLC Full time

    About the JobWe're looking for a talented individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...