Customer Service Representative I

2 weeks ago

San Diego, California, United States Salvation Army Full time
Mission Statement

The Salvation Army is a global organization that operates as an evangelical segment of the universal Christian church. Its teachings are grounded in the Bible, and its service is driven by the love of God. The organization's mission is to share the gospel of Jesus Christ and to address human needs in His name without discrimination.

Position Overview

The Customer Service Representative I is responsible for delivering exceptional service and support to members, clients, and visitors entering the facility through various access points.

Key Responsibilities
  • Deliver outstanding customer service to the community, ensuring that all clients, members, and visitors receive prompt and courteous assistance.
  • Adhere to all cash handling protocols, including processing transactions, verifying daily deposits, and managing the cash register.
  • Exhibit strong communication skills, be approachable, and enjoy fostering relationships with a diverse range of members.
  • Process sales transactions for all programs offered through the respective venue.
  • Conduct facility tours and provide information to guests, highlighting membership options and available services to meet their needs.
  • Effectively communicate details about all programs and membership opportunities at the Kroc Center.
  • Assist with minor event preparations and activities while ensuring overall venue safety. Report any facility concerns to the appropriate personnel.
  • Monitor member and customer interactions in accordance with Protecting the Mission policies.
  • Provide information and respond to inquiries regarding available programs.
  • Comply with RJKCCC operations and all policies established by Administration.
  • Observe all safety regulations and protocols.
  • Participate in staff meetings as required.
  • Maintain confidentiality of all client information.
Working Environment

Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Capable of lifting up to 40 lbs. Proficient in operating a computer, fax machine, and telephone.

Qualifications
  • Must be at least 16 years old (work permit and parental consent required for those under 18).
  • Prior experience in customer service and point-of-sale operations is preferred.
  • Effective communication skills with customers, peers, and supervisors are essential.
  • Must adhere to all relevant business, employment, and copyright regulations.
  • Maintain confidentiality of all client information.
  • Uphold a drug and alcohol-free workplace.
  • Must obtain First Aid/CPR/AED certification within the first 90 days of employment.
  • Must be in good physical and mental health.
  • Ability to work with children, parents, staff, and various age groups in a leadership, counseling, and educational capacity.
  • Maintain a non-judgmental attitude when interacting with customers, clients, members, and staff.
  • Exhibit a professional demeanor and approach to problem-solving.
  • Ability to work independently with minimal supervision.
  • Proficient command of the English language with excellent verbal and written communication skills.
  • Thrive in a collaborative team environment.
  • Ability to perform well in a fast-paced setting while maintaining composure under pressure.
  • Empathy and effective communication skills when engaging with low-income and vulnerable populations.
Skills, Knowledge & Abilities
  • High school diploma or equivalent in progress.
  • Experience with computers is beneficial.
  • Ability to work with children, parents, staff, and various age groups.
  • Demonstrate a positive and energetic rapport with staff, clients, members, and customers.
  • Maintain a non-judgmental attitude when working with customers, clients, members, and staff.
  • Exhibit a professional attitude and approach to problem-solving.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

  • Customer Service Representative I

    2 weeks ago

    San Diego, California, United States Salvation Army Full time

    Mission Statement The Salvation Army is a global organization that serves as an evangelical segment of the universal Christian church. Its teachings are rooted in the Bible, and its mission is driven by the love of God. The organization aims to share the gospel of Jesus Christ while addressing human needs in His name without discrimination. Position Overview...

  • Customer Service Representative

    5 hours ago

    San Diego, California, United States Pilot Freight Service Full time

    **Job Summary**Pilot Freight Services is seeking a dedicated and detail-oriented Customer Service Representative to join our team in San Diego, CA. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, cartage agents, and internal stakeholders.**Key Responsibilities:**Frequent and accurate...

  • Customer Service Representative I

    2 weeks ago

    San Diego, California, United States Salvation Army Full time

    Mission Statement The Salvation Army is a global organization that operates as an evangelical segment of the universal Christian church. Our message is rooted in the teachings of the Bible, and our ministry is driven by the love of God. Our mission is to share the gospel of Jesus Christ and to address human needs in His name without discrimination. Position...

  • Customer Service Representative

    5 days ago

    San Diego, California, United States California Coast Credit Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at California Coast Credit. As a key member of our Member Service Center, you will be responsible for providing exceptional service to our members, processing transactions, and promoting financial products and services.Key...

  • Customer Service Representative

    2 weeks ago

    San Diego, California, United States Pilot Freight Service Full time

    Position Title: Customer Service Representative - Part-TimeJob Category: Stations-WestRequisition Number: CUSTO03826Overview:Pilot Freight Services is looking for a dedicated part-time Customer Service Agent to join our team.Key Responsibilities:Maintain consistent and precise communication with customers, cartage agents, and other personnel.Provide accurate...

  • Customer Service Representative

    24 hours ago

    San Diego, California, United States Domino's Franchise Full time

    **Job Summary**Domino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, and ensuring a positive experience for our customers.**Key Responsibilities:**Provide a fun,...

  • Customer Service Representative

    2 days ago

    San Diego, California, United States Ultimate Staffing Full time

    Job Summary:Ultimate Staffing is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Answer incoming customer calls and respond to customer inquiries in a...

  • Customer Service Representative

    7 days ago

    San Diego, California, United States Domino's Franchise Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Domino's Franchise, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with every interaction.Key ResponsibilitiesOperate all equipment and machinery...

  • Customer Service Representative

    4 days ago

    San Diego, California, United States Bill Howe Family of Companies Full time

    About the Role**Job Summary:**We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Bill Howe Family of Companies. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and building long-term relationships.Key...

  • Customer Service Representative

    4 days ago

    San Diego, California, United States Marukai Corp. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Marukai Corp. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer...

  • Customer Service Representative

    7 days ago

    San Diego, California, United States El Super Full time

    Job Summary:El Super is seeking a highly motivated and customer-focused Team Member to join our team. As a Team Member, you will be responsible for providing exceptional customer service, processing sales, and maintaining a clean and organized store environment.Key Responsibilities:Provide premier customer service, including greeting customers and responding...

  • Customer Service Representative

    4 days ago

    San Diego, California, United States Eleanor Charlton - State Farm Agency Full time

    Job OpportunityAbout UsEleanor Charlton - State Farm Agency is a dynamic and growing insurance agency seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service Sales Representative.Job SummaryWe are looking for a professional who is passionate about delivering exceptional customer service and has a...

  • Customer Care Representative I

    2 weeks ago

    San Diego, California, United States BioLegend Full time

    What does innovation and service mean to you? At BioLegend (a division of Revvity, Inc.), our Customer Service Team plays a pivotal role in contributing to groundbreaking discoveries – from research to cure. Our team understands that with every customer interaction and each order fulfilled, we are making a significant impact. Joining BioLegend's Customer...

  • Customer Service Representative

    5 days ago

    San Diego, California, United States American Retail Services Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at American Retail Services. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide friendly and courteous service to all customersOperate a...

  • Customer Service Representative

    3 days ago

    San Diego, California, United States elhart Full time

    About ElhartElhart is a family-owned business with over 55 years of success in the automotive industry. Our mission is to provide exceptional customer service and a wide range of vehicles to meet our customers' needs.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Rental Department as a Customer Service...

  • Customer Service Representative

    1 week ago

    San Diego, California, United States Liberty Military Housing Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our residents, addressing their needs and concerns, and responding efficiently and accurately.Key ResponsibilitiesProvide...

  • Customer Service Representative

    4 days ago

    San Diego, California, United States Liberty Military Housing Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Liberty Military Housing. As a key member of our customer service team, you will be responsible for providing exceptional service and support to our residents, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and...

  • Customer Service Representative

    7 days ago

    San Diego, California, United States A-Line Staffing Solutions Full time

    About the RoleA-Line Staffing Solutions is seeking a skilled Customer Service Representative to join our team in a major consulting company. As a Customer Service Representative, you will be responsible for providing exceptional support to clients through various communication channels.Key ResponsibilitiesAssist clients with the enrollment process, including...

  • Customer Service Representative

    3 days ago

    San Diego, California, United States Ultimate Staffing Full time

    Job Summary:Ultimate Staffing is seeking an experienced Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer inbound calls and respond to customer inquiries in a timely and professional...

  • Customer Service Representative

    3 days ago

    San Diego, California, United States Lowe's Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Lowe's. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and safe store environment.Key...