Automotive Detailer

4 days ago

Charleston, South Carolina, United States Hendrick Automotive Group Full time

Job Summary:

We are seeking a skilled Automotive Detailer to join our team at Hendrick Automotive Group. As an Automotive Detailer, you will be responsible for cleaning and refurbishing new and used cars to the highest standards.

Key Responsibilities:

  • Clean and detail the interior and exterior of vehicles to ensure they are in pristine condition.
  • Wax and buff the exterior of vehicles to protect the paint and give them a showroom shine.
  • Maintain CSI at or above company standards by ensuring every vehicle meets our high standards.
  • Vacuum and clean vehicle upholstery to ensure it is clean and free of stains.
  • Clean the engine and apply touch-up paint to chipped body surfaces to ensure every vehicle looks its best.

Requirements:

  • Ability to operate equipment to perform detailing functions.
  • Ability to deal effectively with customers and dealership personnel.
  • Ability to read and comprehend instructions, correspondence, and memos.
  • Ability to understand and follow instructions.

Work Environment:

This role requires frequent movement in and out of cars, contact with vehicle cleaning and painting products, and limited interaction with customers. While performing the duties of this job, the employee is regularly exposed to wet (non-weather) and outdoor weather conditions.

Physical Demands:

The employee must be able to lift up to ______ pounds and stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and stoop, kneel, crouch, or crawl.

Competencies:

  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
  • Team Work - Supports everyone's efforts to succeed.
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time.
  • Adaptability - Changes approach or method to best fit the situation.
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Judgment - Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.
  • Planning/Organizing - Uses time efficiently; Sets goals and objectives.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
  • Quantity - Meets productivity standards; Strives to increase productivity.

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