Customer Service Representative
4 weeks ago
Unlock Your Career Potential
Miracle-Ear is seeking an experienced Customer Service Representative to join our team. As an appointment scheduler, you will be responsible for making outbound calls to set appointments from a database list and managing the schedule for multiple clinics.
Key Responsibilities:
- Make outbound calls to set appointments with patients
- Manage the schedule for multiple clinics
- Work with a sense of urgency at all times
- Communicate effectively with patients and colleagues
Requirements:
- Inside sales or phone sales experience is a plus
- Pleasant, professional and articulate phone voice
- Competitive spirit
- Strong computer skills (word, excel, internet)
- Experience in computerized scheduling of appointments
- Ability to multi-task and schedule appointments in a fast-paced environment
- Strong communication skills
- Ability to communicate effectively with the elderly and show empathy when needed
Benefits:
- Pay: $13-$14/hour
- Hours: Monday-Friday 8:20am-5:05pm
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
About Us:
Miracle-Ear is the nation's oldest provider of hearing help for the hearing impaired. Our appointment schedulers are critical to our success as they are often the first point of contact for our patients. Come and join a team of professionals who are at the top of their industry and experience a satisfying and rewarding career.
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