Customer Service Representative

4 weeks ago


Saginaw, Michigan, United States Annette's Corral, LLC dba Golden Corral Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at Annette's Corral, LLC dba Golden Corral. As a key member of our front-of-house staff, you will be responsible for providing exceptional guest experiences from the moment they enter our restaurant.

Key Responsibilities:

  • Greets guests warmly and offers a personalized invitation to return as they leave.
  • Offers assistance to guests who may need help, ensuring a seamless dining experience.
  • Processes GC On the Go To-Go orders efficiently and accurately.
  • Provides friendly and courteous service on the phone.
  • Handles payments accurately and securely.
  • Stays up-to-date on position responsibilities related to just-in-time delivery.
  • Has a thorough knowledge of our menu and prices.

Cleanliness and Organization:

  • Maintains a clean and organized vestibule, host/cashier station, and surrounding areas.
  • Assists in setting up the buffet and ensuring labels are correct.
  • Cleans all buffets and surrounding areas, adhering to local health department laws.
  • Ensures cleanliness, service, and quality standards are met.

Operational Excellence:

  • Informs the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery.
  • Ensures drawer balances with daily paperwork.

We appreciate your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire specific to the position you are applying for.

The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.



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