Customer Service Ambassador

6 days ago


Saginaw, Michigan, United States Home Furniture and Bedding Full time

About Us

Home Furniture and Bedding is a leading furniture and bedding retailer with a rich history in Louisiana and southeast Texas. Our mission is to provide exceptional customer service and create stunning living spaces for our customers.

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service by promptly addressing customer inquiries and resolving any issues that arise.

Key Responsibilities

  • Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work closely with other team members to escalate complex issues and coordinate solutions.
  • Handle a high volume of customer interactions, including phone calls, emails, and chats.
  • Meet or exceed customer satisfaction targets and maintain a high level of customer engagement.

Requirements

  • High School Diploma or equivalent required.
  • Call center experience preferred.
  • Customer service experience preferred.

What We Offer

As a Customer Service Representative at Home Furniture and Bedding, you will enjoy a competitive wage of $14 an hour, as well as a comprehensive benefits package, including 401(k) matching, dental insurance, employee discount, health insurance, life insurance, paid time off, retirement plan, and vision insurance.

Our Culture

We are a close-knit team that fosters collaboration and open communication. We value our employees and provide opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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