IT Support Specialist

2 weeks ago


Houston, Texas, United States METECS Full time
Job Opportunity

**Job Summary**

METECS is seeking a skilled and motivated part-time IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our internal stakeholders.

Key Responsibilities:

  • Deploy, maintain, and improve internal documentation, integration pipelines, and company IT infrastructure
  • Maintain ticketing systems, troubleshoot, and resolve technical issues
  • Offer end-user support and assist with various IT tasks
  • Collaborate independently and in small groups without daily oversight

Required Qualifications:

  • Associate degree in Information Technology or related technical field experience
  • 1-3 years of experience in an IT support or help desk role
  • Experience with Linux and Windows System Administration
  • Some experience with installation, configuration, and maintenance of operating systems
  • Familiarity with diagnosing and repairing desktop and laptop hardware issues
  • Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPNs
  • Ability to troubleshoot network connectivity issues and configure network settings
  • Hands-on experience in troubleshooting hardware and software issues in a professional environment
  • Excellent written and verbal communication skills

Desired Qualifications:

  • Relevant certifications (CompTIA A+, CompTIA Network+, etc.)
  • ITIL Foundation
  • Strong problem-solving skills and ability to troubleshoot technical issues
  • Ability to work independently and manage multiple tasks efficiently
  • Demonstrated experience in maintaining and optimizing IT infrastructure
  • Ability to work in a fast-paced environment and adapt to changing priorities

About METECS

METECS is a high-performance team providing advanced engineering, software, and analysis solutions for human space flight and terrestrial applications. We develop and integrate custom software for government and commercial customers utilizing a wide variety of in-house, commercial, and open-source technologies.

We are an Equal Opportunity/Affirmative Action Employer that does not discriminate on the basis of actual or perceived race, color, religion, alienage or national origin, ancestry, age, disability or handicap, sex, gender identity, marital status, veteran status, sexual orientation, genetic information, or any other characteristic protected by applicable federal, state, or local laws.



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