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Sales Inside Service Representative

2 months ago

Green Valley, Arizona, United States Spectrum Solutions Full time
About the Role

We are seeking a highly skilled and empathetic individual to join our team as a Sales Inside Service Representative at Spectrum Solutions. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Creating and following up on sales offers to ensure timely and accurate processing
  • Managing customer orders from receipt to fulfillment, ensuring seamless communication and resolution of any issues
  • Providing proactive support to customers through various channels, including phone and email
  • Analyzing sales data and statistics to identify trends and areas for improvement
  • Collaborating with internal teams to ensure customer needs are met and exceeded
Requirements
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders
  • Proactive and independent, with a strong ability to recognize and prioritize tasks
  • Flexibility and adaptability in a fast-paced environment