Medical Office Representative

7 days ago


Elmhurst, Illinois, United States Endeavor Health - Edward-Elmhurst Healthcare Full time

Job Summary:

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Endeavor Health - Edward-Elmhurst Healthcare. As a Patient Access Representative, you will play a critical role in ensuring the smooth flow of patients through our healthcare system.

Key Responsibilities:

  • Manage patient access and registration processes, ensuring accurate and timely completion of necessary paperwork and documentation.
  • Provide exceptional customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a professional and courteous manner.
  • Collaborate with healthcare teams to ensure seamless communication and coordination of patient care.
  • Maintain accurate and up-to-date patient records, adhering to confidentiality and HIPAA guidelines.
  • Participate in quality improvement initiatives to enhance patient satisfaction and experience.

Requirements:

  • High School diploma or equivalent required.
  • Manual dexterity to operate various office equipment and technology.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.


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