Medical Office Representative
7 days ago
Job Summary:
We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Endeavor Health - Edward-Elmhurst Healthcare. As a Patient Access Representative, you will play a critical role in ensuring the smooth flow of patients through our healthcare system.
Key Responsibilities:
- Manage patient access and registration processes, ensuring accurate and timely completion of necessary paperwork and documentation.
- Provide exceptional customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a professional and courteous manner.
- Collaborate with healthcare teams to ensure seamless communication and coordination of patient care.
- Maintain accurate and up-to-date patient records, adhering to confidentiality and HIPAA guidelines.
- Participate in quality improvement initiatives to enhance patient satisfaction and experience.
Requirements:
- High School diploma or equivalent required.
- Manual dexterity to operate various office equipment and technology.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive compensation package.
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