Customer Relations Specialist

2 weeks ago


McDonough, Georgia, United States TWC Services Full time

Join TWC Services and embark on a journey of professional development within a dynamic and supportive environment. Our Management Program offers a unique opportunity to engage in diverse and rewarding experiences that will enhance your career trajectory.

Key Responsibilities:

  • Develop organizational and time management capabilities to effectively oversee assigned regions.
  • Collaborate with the management team to execute strategic initiatives aimed at enhancing operational performance.
  • Participate in essential training sessions to gain insights into system functionalities and marketing methodologies, ensuring you remain informed about industry-leading practices.
  • Comprehend the comprehensive client strategy while embodying and promoting the core values of the organization to foster teamwork and collaboration among colleagues.
  • Monitor performance metrics and gather feedback to elevate customer satisfaction and boost profit margins.
  • Stay informed about current promotions and offerings to deliver precise and comprehensive information.
  • Cultivate strong relationships with customers and clients to ensure sustained business partnerships.
Qualifications:
  • 1-3 years of relevant experience, ideally within the communication services sector, or equivalent internship or cooperative education experience.
  • Pursuing a bachelor's degree from an accredited institution, with a focus on Business, Communication, or related fields.
  • Experience in a leadership or management capacity in extracurricular activities or on-campus organizations.
  • Proven potential for leadership.
  • Availability to work all scheduled hours, including evenings and weekends.
  • Exceptional relationship-building skills.
  • Ability to address challenges and implement creative solutions across various scenarios.
Benefits:
  • Comprehensive training programs with practical applications.
  • Progressive training from entry-level positions onward.
  • Opportunities for travel.
  • Commitment to honesty, transparency, and a positive work culture.
  • Engagement in community service and charitable initiatives.
  • A welcoming and collaborative workplace atmosphere.


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