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Client Relations Specialist
2 months ago
The Customer Service Representative plays a vital role in delivering outstanding service to our clients at Lendmark Financial Services, LLC. This position is centered around offering tailored personal loan solutions while ensuring a positive customer experience.
Key Responsibilities- Engage with customers to understand their financial needs and provide appropriate loan options.
- Build and maintain strong relationships with clients through effective communication and support.
- Facilitate loan extensions and manage merchant referrals to enhance customer satisfaction.
Success in this role is measured by the ability to foster a loyal customer base, drive sales, and contribute to the overall growth of the company.