Front Office Assistant
5 days ago
About the Role
We are seeking a highly skilled Front Office Assistant to join our team at Hanger Clinic. As a Front Office Assistant, you will be responsible for assisting patients, fellow employees and referral sources through the coordination and administration of front office activities.
Job Summary
The ideal candidate will have a background in an administrative role with strong computer proficiency, and customer service skills. Typical responsibilities include scheduling appointments, validating insurance and payment authorization, inputting claims, processing payments, performing account collections, conducting billing research and responding to telephone inquiries.
Responsibilities
- Scheduling appointments and maintaining accurate patient records
- Validating insurance and payment authorization
- Inputting claims and processing payments
- Performing account collections and conducting billing research
- Responding to telephone inquiries and managing incoming phone calls
Requirements
- High school diploma or GED required
- Less than 1 year of customer service, administration or related experience
- Must have a valid driver's license and driving record within company standards
Our Company Culture
- We value teamwork, innovation, and employee satisfaction
- We strive to create a diverse and inclusive work environment
- We invest in our employees' growth and development
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