Senior Intake Sales Coordinator

3 days ago


Orange, California, United States The Matian Firm, APC Full time
Job Opportunity

We are seeking a highly skilled and organized Client Intake Specialist to join our team at The Matian Firm, APC. As a key member of our team, you will be responsible for accurately screening potential client calls, persistently monitoring new client inquiries, and establishing rapport with clients.

Key Responsibilities:

  • Screen telephone calls and schedule attorney-client consultations
  • Monitor potential new client inquiries and follow up with pending inquiries
  • Establish rapport with clients and conduct potential new client interviews
  • Schedule appointments for potential clients and take accurate notes during initial consultations
  • Work with attorneys to complete the initial consultation process and assist with administrative tasks
  • Write emails, transcribe notes, research legal documents, and perform other administrative tasks as needed

Requirements:

  • Bilingual (English/Spanish) with written and verbal proficiency
  • At least 2 years of experience in intake, preferably in Immigration law
  • Case Management software experience is a plus
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills and multitasking abilities
  • Customer service attitude and ability to prioritize tasks

What We Offer:

  • Competitive salary: $55,000 - $65,000 per year
  • Benefits package, including medical, dental, and vision insurance
  • Paid parking and paid time off
  • Opportunities for growth and advancement within the company

The Matian Firm, APC is an equal employment opportunity employer and welcomes applicants from diverse backgrounds. We are committed to providing an inclusive and diverse work environment.


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