Financial Services Representative

1 week ago


Juneau, Alaska, United States South East Alaska Regional Health Consortium Full time
Job Summary

We are seeking a highly skilled Financial Counselor to join our team at South East Alaska Regional Health Consortium. As a Financial Counselor, you will play a critical role in ensuring the financial well-being of our patients and the success of our organization.

Key Responsibilities
  • Provide exceptional customer service to patients, responding to their financial needs and concerns.
  • Collect and verify patient demographic and insurance data, ensuring accurate and up-to-date information.
  • Post adjustments and process payments from patients, ensuring timely and accurate financial transactions.
Additional Responsibilities
  • Communicate with insurance companies to verify eligibility and determine benefit coverages.
  • Conduct financial interviews with self-pay patients to determine their ability to pay and document findings in the patient accounts system.
  • Provide patients with charity care applications and scheduled payment agreements.
Requirements
  • High school diploma or equivalent required.
  • Must complete CHAA within 2 years.
  • 5 years' experience performing administrative and customer service duties.
  • 2 years' experience performing revenue cycle duties, including scheduling, registration, health information management, coding, billing, and/or collections experience.
Preferred Qualifications
  • Proficient in Microsoft Office Products, including Word, Excel, and PowerPoint.
  • Excellent customer service skills, with the ability to work with patients and coworkers in difficult and complex situations.
  • Strong communication and interpersonal skills, with the ability to interact with individuals from diverse backgrounds.
What We Offer

We offer a competitive salary and benefits package, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance, and long and short-term disability.

Join our team and contribute to the success of South East Alaska Regional Health Consortium.



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