Financial Services Representative
1 week ago
We are seeking a highly skilled Financial Counselor to join our team at South East Alaska Regional Health Consortium. As a Financial Counselor, you will play a critical role in ensuring the financial well-being of our patients and the success of our organization.
Key Responsibilities- Provide exceptional customer service to patients, responding to their financial needs and concerns.
- Collect and verify patient demographic and insurance data, ensuring accurate and up-to-date information.
- Post adjustments and process payments from patients, ensuring timely and accurate financial transactions.
- Communicate with insurance companies to verify eligibility and determine benefit coverages.
- Conduct financial interviews with self-pay patients to determine their ability to pay and document findings in the patient accounts system.
- Provide patients with charity care applications and scheduled payment agreements.
- High school diploma or equivalent required.
- Must complete CHAA within 2 years.
- 5 years' experience performing administrative and customer service duties.
- 2 years' experience performing revenue cycle duties, including scheduling, registration, health information management, coding, billing, and/or collections experience.
- Proficient in Microsoft Office Products, including Word, Excel, and PowerPoint.
- Excellent customer service skills, with the ability to work with patients and coworkers in difficult and complex situations.
- Strong communication and interpersonal skills, with the ability to interact with individuals from diverse backgrounds.
We offer a competitive salary and benefits package, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance, and long and short-term disability.
Join our team and contribute to the success of South East Alaska Regional Health Consortium.
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