Network Operations Technician I
4 weeks ago
Job Summary: We are seeking a highly skilled Network Operations Technician I to join our team at Gridiron LLC. As a Network Operations Technician I, you will be responsible for installing, troubleshooting, and repairing voice, data, and video services on copper and fiber networks.
Key Responsibilities:
- Install, troubleshoot, and repair voice, data, and video services on copper and fiber networks.
- Work with operation technicians to troubleshoot, isolate, and resolve customer impacting issues.
- Operate, maintain, troubleshoot, install, and repair Central Office, Remote Office, Remote Nodes, and colocation equipment.
- OSS/BSS Data entry (Updating Trouble Tickets, Orders Timesheets, etc.).
- Maintain power equipment such as rectifiers, inverters, BDFBs, batteries, and generators.
- Restore power at remote nodes utilizing portable generators when necessary.
- Perform Preventive Maintenance on equipment located at Central Office, Remote Office, Remote Nodes, and colocation equipment.
- Perform OTDR traces and fiber characterization.
Requirements:
- Knowledge and experience with access, transport, and switching equipment.
- Operation of network test equipment such as service testing, fiber continuity, and characterization.
- Availability to work various hours and schedules, including weekends, holidays, overtime, and callouts as required.
Education and Experience:
- High school education or equivalent & relevant electronics background. Associates degree in electronics and/or networking preferred.
- Minimum of 4 years' experience in Telecommunications field or equivalent education and certification.
Benefits and Perks:
- Comprehensive health, dental, and vision coverage.
- Competitive compensation packages, including bonus options for eligible positions.
- Paid Time Off and 12 Paid Holidays / Personal Days.
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
- 100% employer-paid life and disability insurance.
- Employee Assistance Program (EAP) with access to professional support for life's challenges.
- 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
- Wellness program offering education and cash incentives for gym attendance and nutrition programs.
- Employee referral bonuses.
- Discounts on Lumos Fiber Internet for employees who live in our service areas.
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