Network Operations Technician I

4 weeks ago


Chesapeake, Virginia, United States Gridiron LLC Full time

Job Summary: We are seeking a highly skilled Network Operations Technician I to join our team at Gridiron LLC. As a Network Operations Technician I, you will be responsible for installing, troubleshooting, and repairing voice, data, and video services on copper and fiber networks.

Key Responsibilities:

  • Install, troubleshoot, and repair voice, data, and video services on copper and fiber networks.
  • Work with operation technicians to troubleshoot, isolate, and resolve customer impacting issues.
  • Operate, maintain, troubleshoot, install, and repair Central Office, Remote Office, Remote Nodes, and colocation equipment.
  • OSS/BSS Data entry (Updating Trouble Tickets, Orders Timesheets, etc.).
  • Maintain power equipment such as rectifiers, inverters, BDFBs, batteries, and generators.
  • Restore power at remote nodes utilizing portable generators when necessary.
  • Perform Preventive Maintenance on equipment located at Central Office, Remote Office, Remote Nodes, and colocation equipment.
  • Perform OTDR traces and fiber characterization.

Requirements:

  • Knowledge and experience with access, transport, and switching equipment.
  • Operation of network test equipment such as service testing, fiber continuity, and characterization.
  • Availability to work various hours and schedules, including weekends, holidays, overtime, and callouts as required.

Education and Experience:

  • High school education or equivalent & relevant electronics background. Associates degree in electronics and/or networking preferred.
  • Minimum of 4 years' experience in Telecommunications field or equivalent education and certification.

Benefits and Perks:

  • Comprehensive health, dental, and vision coverage.
  • Competitive compensation packages, including bonus options for eligible positions.
  • Paid Time Off and 12 Paid Holidays / Personal Days.
  • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
  • 100% employer-paid life and disability insurance.
  • Employee Assistance Program (EAP) with access to professional support for life's challenges.
  • 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
  • Wellness program offering education and cash incentives for gym attendance and nutrition programs.
  • Employee referral bonuses.
  • Discounts on Lumos Fiber Internet for employees who live in our service areas.


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